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Plan Haj Umrah Policies

Please read the terms of use carefully. Plan Haj Umrah will not be responsible for any misunderstanding and happening with you and your family.

Privacy Policy

This is the privacy policy of Planhajumrah. This document explains Planhajumrah’s policies for the collection, use, and disclosure of personal information.

The Information We Collect

Planhajumrah collects information by various methods including information actively provided by its lead providers, its customers, and information arising from customer surveys and general feedback.

The types of personal information we collect include name, contact information, identification information, and credit information. Credit card information is used for billing purposes only. We may record calls to or from our sales/customer service representatives for purposes of accuracy, performance reviews, training, and general quality assurance.

How We Use This Information

This information is used to aid in the provision of our various products and services, including customer service, accounting, billing, collections, and the marketing of other products services.

Planhajumrah may use aggregate or anonymous information for various uses for itself and third parties.

Who We Share This Information With

Plan Haj Umrah does not share personal information with any third parties except as disclosed in this policy. Plan Haj Umrah may provide personal information to Plan Haj Umrah subcontractors and professional advisers (which shall be bound by privacy obligations) to assist Plan Haj Umrah uses disclosed herein.

Security

Personal information is stored in a combination of paper and electronic files. They are protected by security measures appropriate to the nature of the information.

Accessing Information

Individuals may review their personal information contained in Planhajumrah files by contacting the Planhajumrah privacy officer. If an individual believes that any of their personal information is inaccurate, we will make appropriate corrections.

Cookies

Cookies are used by Planhajumrah for the convenience of our users. Cookies automatically authenticate the user. A user can access the Plan Haj Umrah Web site with the cookie feature turned off; however, in doing so they may find themselves challenged for username and password information on multiple occasions. Plan Haj Umrah also uses cookies to track user’s visits and uses that information to improve the user’s experience.

Links

The Planhajumrah Web site may contain links to information at other Web sites. When you click on one of these links, you are moving to another Web site. We encourage you to read the privacy statements of these linked sites as their privacy policy may differ from ours.

General

Planhajumrah may amend this policy from time to time. If such amendments affect how Planhajumrah uses or discloses personal information already held by Planhajumrah in a material way, Planhajumrah will obtain consent.

Notwithstanding the general terms of this policy, the collection, use, and disclosure of personal information may be made outside of the terms herein to the extent provided for in any applicable privacy or other legislation in effect from time to time.

Planhajumrah may disclose personal information to another entity purchasing the assets of Planhajumrah, provided that entity abides by this or a similar privacy policy.

Privacy Policy

This is the privacy policy of Planhajumrah. This document explains Planhajumrah’s policies for the collection, use, and disclosure of personal information.

The Information We Collect

Planhajumrah collects information by various methods including information actively provided by its lead providers, its customers, and information arising from customer surveys and general feedback.

The types of personal information we collect include name, contact information, identification information, and credit information. Credit card information is used for billing purposes only. We may record calls to or from our sales/customer service representatives for purposes of accuracy, performance reviews, training, and general quality assurance.

How We Use This Information

This information is used to aid in the provision of our various products and services, including customer service, accounting, billing, collections, and the marketing of other products services.

Planhajumrah may use aggregate or anonymous information for various uses for itself and third parties.

Who We Share This Information With

Plan Haj Umrah does not share personal information with any third parties except as disclosed in this policy. Plan Haj Umrah may provide personal information to Plan Haj Umrah subcontractors and professional advisers (which shall be bound by privacy obligations) to assist Plan Haj Umrah uses disclosed herein.

Security

Personal information is stored in a combination of paper and electronic files. They are protected by security measures appropriate to the nature of the information.

Accessing Information

Individuals may review their personal information contained in Planhajumrah files by contacting the Planhajumrah privacy officer. If an individual believes that any of their personal information is inaccurate, we will make appropriate corrections.

Cookies

Cookies are used by Planhajumrah for the convenience of our users. Cookies automatically authenticate the user. A user can access the Plan Haj Umrah Web site with the cookie feature turned off; however, in doing so they may find themselves challenged for username and password information on multiple occasions. Plan Haj Umrah also uses cookies to track user’s visits and uses that information to improve the user’s experience.

Links

The Planhajumrah Web site may contain links to information at other Web sites. When you click on one of these links, you are moving to another Web site. We encourage you to read the privacy statements of these linked sites as their privacy policy may differ from ours.

General

Planhajumrah may amend this policy from time to time. If such amendments affect how Planhajumrah uses or discloses personal information already held by Planhajumrah in a material way, Planhajumrah will obtain consent.

Notwithstanding the general terms of this policy, the collection, use, and disclosure of personal information may be made outside of the terms herein to the extent provided for in any applicable privacy or other legislation in effect from time to time.

Planhajumrah may disclose personal information to another entity purchasing the assets of Planhajumrah, provided that entity abides by this or a similar privacy policy.

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Cancellations

Should you forced to cancel your booking once it is accepted, a valid cancellation can only be made if you give written instruction either to the travel agent through whom you made your booking so they can notify us immediately or if booked through Planhajumrah then directly to us. The instruction must be signed by the person who signed the booking form.

If you cancel, a cancellation charge will apply on the following basis.

Number of Days Cancellation Amount

  • 90+ 25% of tour cost or full deposit if greater
  • 60-89 50% of tour cost or full deposit if greater
  • 30-59 75% of tour cost or full deposit if greater
  • 0-29 100% of tour cost or full deposit if greater

Bookings

  • Form must be completely in by the pilgrim.
  • International passport for intending pilgrim is mandatory
  • Payments are to be made in this slot – 20% at the time of booking, 60% after One Month from the date of booking and the remaining 20% should be paid One Month prior to commencement of your journey or as per the cancellation policy of the Vendor package purchased by.
  • Payment by Cash, Cheque or Demand Draft should be drawn in favor of “ETC Enterprises Private Limited “ Payable at New Delhi